Current Job Openings
HMAA's continued success is largely due to our team of dedicated employees and vendors who serve our members. We are looking for intelligent, motivated and responsible people to help us build on this tradition of service.
If you are looking for an employment opportunity with superior benefits, a competitive salary, and challenging work that serves the community, we invite you to join us. You will enjoy working with our knowledgeable staff in a friendly, professional setting.
If you are interested in applying for any of the positions listed below, please send or fax a resume to:
HWMG
Human Resources Department
737 Bishop Street, Suite 1200
Honolulu, Hawaii 96813
Fax: 535-8341
Email: Careers@hmaa.com
Human Resources Department
737 Bishop Street, Suite 1200
Honolulu, Hawaii 96813
Fax: 535-8341
Email: Careers@hmaa.com
HWMG, the third-party administrator for HMAA, is currently recruiting for
the following full-time positions as of Monday, September 6, 2010:
the following full-time positions as of Monday, September 6, 2010:
Customer Service Representative
Position Summary
Qualifications
Position Summary
- Serves as a liaison between HMAA and its Members
- Provides superior customer service via telephone, written correspondence, and/or in person
Qualifications
- High school diploma or general education degree (GED); three years of experience in customer service, call centers, or a related area; or equivalent combination of experience and education
- Intermediate-level proficiency in Microsoft Word, Excel, and Outlook
- Excellent customer service, organizational, and verbal and written communication skills
- Attention to detail, ability to work well with others and timely follow-up and resolution of customer inquiries
Quality Management Assistant
Position Summary
Qualifications
Position Summary
- Facilitates and assists with quality management, compliance, and health plan accreditation
- Coordinates the review and approval process for policies, procedures and documents
- Assists with departmental and committee meetings and reports
Qualifications
- High school diploma or general education degree (GED); three years of experience in administration or a related area; or equivalent combination of experience and education
- Intermediate-level proficiency in Microsoft Word, Excel, and Outlook
- Excellent organizational and verbal/written communication skills
- Attention to detail and ability to multi-task and work well with others
Utilization Review Nurse
Position Summary
Qualifications
Position Summary
- Evaluates options and services to improve healthcare quality for HMAA members and to promote cost-effective outcomes
- Facilitates and coordinates telephonic and on-site inpatient and outpatient care through precertification, concurrent review and discharge planning
- Works closely with the Department Manager and Medical Director to evaluate and close cases once discharge criteria are met
Qualifications
- Bachelor’s degree in nursing or other health-related field; three years of experience in acute care, case management, disease management, utilization management, or related area; or equivalent combination of experience and education
- Excellent customer service, organizational, time management, and verbal/written communication skills
- Intermediate-level proficiency in Microsoft Word, Excel, and Outlook
- Current Hawaii State license as a Registered Nurse
Utilization Review Supervisor
Position Summary
Qualifications
Position Summary
- Supervises and coordinates the activities of the Utilization Management (UM) Department including utilization review, pre-certification, and clinical reviews, under the direction of the Vice President of Claims and Third-Party Administration and Medical Director
- Assists with activities in the areas of case management and disease management
- Coordinates and directs hospital and facility-based concurrent review
- Interfaces in other company programs involving quality healthcare delivery and wellness
- Maintains and updates departmental policies and procedures, and composes internal and external correspondence
Qualifications
- Bachelor’s degree in public health or business, RN license, or equivalent; five years of experience in UM, health management or a related area; plus three years of supervisory or management experience
- Intermediate-level proficiency in Microsoft Word, Excel, and Outlook
- Excellent customer service, organizational, time management, supervisory, provider relations and verbal and written communication skills
- Attention to detail and ability to multi-task
Honolulu, HI 96813