Forms and Information: Providers

Below is a list of printable forms and information for our Providers’ convenience.

Claim Submission

Network Participation

HMAA provides access to medical and dental services through the HWMG Provider Network. To participate with HWMG, please complete and submit the applicable application forms along with all required documents.

Administrative Manual

Administrative Manual for Participating Providers – This manual is specifically for providers participating in the HWMG medical or dental network.

Claim Codes & Guidelines

Precertification / Notification

Prescription Plan Information

Prescription Plan Information – Our pharmacy benefit manager, OptumRx, helps members manage their prescriptions.

Electronic Tools and Services

Provider Information

Updates are sent to keep participating providers up-to-date about their participation in the HWMG provider network. View the latest notices.

Language Translation

We provide language translation services as an added communication support for assistance to our non-English speaking customers while on the phone or face-to-face with one of our employees or participating providers. Participating providers may call our Customer Service Center should a translator be needed when health care services are rendered to a non-English speaking HMAA member.

Satisfaction Survey

Provider Satisfaction Survey – For our Participating Providers to provide feedback to HMAA and HWMG at any time. The information collected will enable us to make improvements to our services and is kept strictly confidential.