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737 Bishop Street, Suite 1200 Honolulu, HI 96813
Office Hours:
8:00 a.m. – 5:00 p.m., Monday – Thursday
8:00 a.m. – 4:00 p.m., Friday
Customer Service Hours:
8:00 a.m. – 4:00 p.m., Monday – Friday
(Hawaii-Aleutian Standard Time)
Customer Service Center:
808-941-4622 toll-free: 1-888-941-4622
Pre-Certification Line:
808-791-7505 toll-free: 1-888-941-4622 ext 302
Main Phone:
808-591-0088 toll-free: 1-800-621-6998
Verify Member Eligibility:
808-791-7628 toll-free: 1-866-791-7628

For non-English speaking callers: Our Customer Service Center provides language translation services as an added communication support for assistance.

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