Find a Provider

Whether it’s one of our many Hawaii or Mainland providers, using a participating provider or facility will maximize your coverage and reduce your out-of-pocket expense. Be sure to verify the provider networks applicable to your coverage by referring to your member ID card.

We are pleased to offer thousands of participating providers; search below to locate one near you. Please confirm the services available when making your appointment.

View further information about our network.

Find a Provider

Our Participating Providers

Medical & Dental Providers in Hawaii

Medical Providers on the U.S. Mainland

Telemedicine Providers


Choose from thousands of physicians and facilities throughout the State of Hawaii for medical and dental services. For assistance, call our Customer Service Center at (808) 941-4622 or toll-free at (888) 941-4622.

Cigna PPO

Visit a physician or facility for certain services on the Mainland through Cigna PPO. When searching online, select covered through “Employer or School,” and enter your criteria. Under Select a Plan, select the Medical “PPO, Choice Fund PPO.” Excludes dental services.


See a doctor online or by phone for most healthcare services within 30 minutes, or schedule an appointment for a later time. For assistance, call HiDoc® at (808) 400-4113.


Vision Providers

Optum Rx

Visit a participating pharmacy throughout Hawaii and the Mainland, or choose mail order prescription benefits. For assistance, call OptumRx at (800) 880-1188.

VSP Choice

See a VSP Choice doctor or retail chain affiliate provider for vision care or eyewear throughout Hawaii and the Mainland. For assistance, call VSP at (800) 877-7195.

Out-of-Network Providers

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Non-Participating Providers

Because we do not contract with non-participating providers, your out-of-pocket expense will be substantially higher.

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Providers Outside the U.S.

Because we do not contract with providers outside the United States, you will be responsible for paying the entire billed amount up front.

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Transparency in Coverage

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Machine-Readable Files

These files provide information on medical in-network provider rates for certain covered items and services; and out-of-network allowed amounts and billed charges for covered items and services.

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Nominate a Provider

If you know a provider who is not in our network and may be interested in participating, please send us a request. To expedite the nomination process, you may also ask the provider to contact us.

Note: We cannot approach or contract with all nominated providers. This may include providers unable to meet our participation criteria, conflicts with exclusivity provisions in another agreement, or those without admitting privileges to a contracted hospital.

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