Find a Provider

Whether it’s one of our many Hawaii or Mainland providers, using a participating provider or facility will maximize your coverage and reduce your out-of-pocket expense. View further information about our network.

Be sure to verify the provider networks applicable to your coverage by referring to your member ID card. To locate a participating provider, click on the network logo to search their online directory or contact us.

Medical & Dental Providers in Hawaii


Selecting a doctor or facility is an important part of your health care. HWMG is the administrator for HMAA and our provider network includes a comprehensive list of more than 5,000 physicians, dentists, hospitals, clinics, chiropractors, acupuncturists, and naturopaths located throughout Hawaii (some benefits may not be included in your health plan). To locate a participating provider, click on the HWMG logo.

Medical Providers on the Mainland

We provide members of HMAA with access to certain services on the Mainland by participating with the Cigna PPO network. Our Mainland network does not apply to dental services. View details.

To locate a Mainland provider, click on the Cigna logo and follow these 3 easy steps. 1) Select Find a Doctor, Dentist or Facility; 2) Select Plans offered through your employer or school; 3) Enter your search criteria. Under Medical Plan, select PPO, Choice Fund PPO.


See a doctor online or by phone for most healthcare services within 30 minutes, or schedule an appointment for a later date and time. HMAA members can access a local and national network of physicians, as well as specialists based in Hawaii or at many world-class clinics throughout the United States, via online video and telephonic consultations through HiDoc® (hosted by CareClix). System requirements apply. View details.


Our pharmacy benefit manager, OptumRx, partners with thousands of pharmacies throughout Hawaii and the Mainland. For added convenience, you may also order up to a 90-day supply of maintenance medications through home delivery.

The amount you pay for a covered drug will depend on your coverage tier. Each covered drug is in one of several tiers. Each drug’s tier amount may be different. Each drug tier may have a different copayment or coinsurance amount. Please refer to your Drug Certificate (“DRC”) for additional information. To find out the cost of your drugs, you may contact OptumRx at 1-800-880-1188.

View our Prescription Plan Information for details on co-payments, the formulary drug list, home delivery pharmacy services, and online prescription plan management.

Vision Providers

The VSP network includes highly skilled and professionally certified doctors in Hawaii and throughout the Mainland. Whether your VSP doctor is an optometrist or ophthalmologist, you will receive a comprehensive vision exam and can purchase glasses and contacts in their office. To locate a participating provider, click on the VSP logo. To contact VSP for assistance, call toll-free 1-800-877-7195 Monday to Friday, 5 am to 7 pm PST.

Services Outside the United States

Because we have no agreements with providers outside of the United States, your health care claims will be processed and paid at the non-participating provider level.

View further information about health services when traveling outside the United States.

Non-Participating Providers

Because we have no agreements with non-participating providers and facilities, you will be responsible for the difference between the entire billed amount and our payment. As a result, your out-of-pocket expenses will be substantially higher. This includes the use of a non-participating provider or facility in emergency situations.

View further information about services rendered by a non-participating provider.