Find a Provider

Whether it’s one of our many Hawaii or Mainland providers, using a participating provider or facility will maximize your coverage and reduce your out-of-pocket expense. Be sure to verify the provider networks applicable to your coverage by referring to your member ID card.

We are pleased to offer thousands of participating providers; search below to locate one near you. Please confirm the services available when making your appointment.

View further information about our network.

Our Participating Providers

Medical & Dental Providers in Hawaii

HWMG

Choose from thousands of physicians and facilities throughout the State of Hawaii for medical and dental services. For assistance, call our Customer Service Center at (808) 941-4622 or toll-free at (888) 941-4622.

Medical Providers on the U.S. Mainland

CIGNA PPO

Visit a physician or facility for certain services on the Mainland through Cigna PPO. When searching online, select “Plans through your employer or school,” and enter your criteria. Under Select a Plan, select the Medical “PPO, Choice Fund PPO”. Excludes dental services.

Telemedicine Providers

HIDOC®

See a doctor online or by phone for most healthcare services within 30 minutes, or schedule an appointment for a later time. For assistance, call HiDoc® at (844) 423-6242.

Pharmacies

OPTUMRX

Visit a participating pharmacy throughout Hawaii and the Mainland, or choose mail order prescription benefits. For assistance, call OptumRx at (800) 880-1188.

Vision Providers

VSP CHOICE

See a VSP doctor or retail chain affiliate provider for vision care or eyewear throughout Hawaii and the Mainland. For assistance, call VSP at (800) 877-7195.

Out-of-Network Providers

Learn More

Non-Participating Providers

Because we do not contract with non-participating providers, your out-of-pocket expense will be substantially higher.

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Providers Outside the U.S.

Because we do not contract with providers outside the United States, you will be responsible for paying the entire billed amount up front.
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Nominate a Provider

If you know a provider who is not in our network and may be interested in participating, please send us a request. To expedite the nomination process, you may also ask the provider to contact us.

Note: We cannot approach or contract with all nominated providers. This may include providers unable to meet our participation criteria, conflicts with exclusivity provisions in another agreement, or those without admitting privileges to a contracted hospital.